Request Public Information

Welcome to the City of Muleshoe's Public Information page. Through this page you may gain access to publicly available information that is collected and/or maintained by the City of Muleshoe. The City’s public information is made available through the Public Information Act (the Act). The Public Information Act, Chapter 552 of the Government Code, generally provides that:

Any person has the right to request access to government records or information.
All entities defined as a “governmental body” in section 552.003 (1) (A) are subject to the Act
Certain information is protected from disclosure by the exceptions in the Act or other law, either constitutional, statutory, or by judicial decision
Making a Request

All Public Information requests must be in writing. A written request should reasonably identify the records needed and should indicate a mailing address, phone number, or other means to contact you regarding your request. The City has provided a form to facilitate your request.

Public Information Request Form

Send requests to:
Zanea Carpenter
City Secretary – Records Management Officer

City of Muleshoe
215 S 1st Street
Muleshoe, Texas 79347
Phone: 806-272-4528  Fax: 806-272-5260  E-mail:
Helpful Suggestions for Making a Public Information Request

These are few tips to assist the City in processing a request as accurately and efficiently as possible:

1. Your request must be in writing; only written requests trigger obligations under the Act.
2. Include your full name and contact information, including e-mail address (if available). It is helpful to clearly label your correspondence as a "Public Information Request".
3. Be specific and clear in describing the nature and scope of the information you are seeking.
4. Your request should be for information that is already in existence.
5. Governmental bodies are not required to answer questions, perform legal research, or comply with a continuing request to supply information on a periodic basis as such information is prepared in the future.
6. We recommend that all requests be addressed to the City’s Records Management Officer. Requests made by fax or electronic mail (e-mail) must be sent to the fax numbers and e-mail address designated above in order to trigger an obligation under the Act.
7. If you believe the City of Muleshoe has not responded as required by the Act, contact the Records Management Officer immediately.

Charges for Public Information

Under section 552.262(a), the Office of the Attorney General (OAG) is required to adopt rules to be used by governmental bodies in determining charges for providing copies of public information or making paper records available for public inspection. These rules are at Title 1, Part 3, Chapter 70 of the Texas Administrative Code. The City of Muleshoe adheres to these cost rules. If producing the responsive information will incur a cost of $40.00 or more, the City will provide the requestor an itemized cost estimate and a date when information will be available. All cost estimates will inform the requestor if there is a less costly way for the requestor to access the requested information.
Where estimated costs exceed $100, the requestor will be required to make a deposit before any records are copied.

Public Information Complaints

The City of Muleshoe makes every effort to process a public information request properly. We request you inform us of any concerns you have regarding the processing of a request so that we may have the opportunity to address and resolve them as quickly as possible.
Requestors have the right to file a formal complaint with the Office of the Attorney General regarding overcharges for copies of public information by contacting the OAG Cost Rules Administrator Tel (512) 475-2497 or Fax (512) 481-1992. If you have a complaint regarding TEA compliance with the Act, please contact OAG Open Records Division Hotline at Tel (512) 478-6736 or toll-free (877) 673-6839.

Contact Us

If you have any questions or need additional information contact:
Zanea Carpenter
City Secretary – Records Management Officer
City of Muleshoe
215 S 1st Street
Muleshoe, Texas 79347
Phone: 800-272-4528  Fax: 806-272-5260  E-mail: